Privacy Policy
Last Updated: March 6, 2026
HostTurn ("we," "us," or "our") operates a cleaning service specializing in short-term rental turnovers. This Privacy Policy describes how we collect, use, and protect your personal information.
INFORMATION WE COLLECT
We collect the following information from our cleaning team members, property owners, and property managers:
- Name and contact information (phone number, email address)
- Property addresses and cleaning schedules
- Communication records (text messages related to cleaning operations)
- Payment information for invoicing and payroll purposes
HOW WE USE YOUR INFORMATION
We use your information to:
- Coordinate cleaning schedules and assignments
- Send operational text message notifications about cleaning jobs (schedule confirmations, arrival check-ins, progress updates, and completion notifications)
- Process payments and generate invoices
- Communicate about service-related matters
TEXT MESSAGING
By providing your phone number and agreeing to work with HostTurn, you consent to receive operational text messages related to cleaning job coordination. Message frequency varies based on your daily schedule. Message and data rates may apply.
To opt out of text messages, reply STOP to any message. For help, reply HELP or contact us at pedro@hostturn.com.
HOW WE PROTECT YOUR INFORMATION
We implement reasonable security measures to protect your personal information. We do not sell, trade, or rent your personal information to third parties.
DATA SHARING
We only share your information with:
Property owners or managers as necessary to coordinate cleaning services
Service providers who assist our operations (e.g., scheduling software, payment processors)
As required by law
We will never share, sell, or distribute your mobile phone number or any mobile information to third parties or affiliates for marketing or promotional purposes.
YOUR RIGHTS
You may request access to, correction of, or deletion of your personal information by contacting us at pedro@hostturn.com.
CONTACT US
If you have questions about this Privacy Policy, contact us at:
HostTurn
Email: pedro@hostturn.com
Phone: (802) 989-8570